Chopstick Spoon and Fork Set

Hi Daiso Team,

When I placed my order, the item was shown as available in two colours. However, I received only the green colour, without any prior notification that the other colour was unavailable.

This was my first time purchasing from Daiso online. I had also saved my address correctly in the order details, but unfortunately, the address was not checked or verified before the collection/delivery took place. As a result, my parcel was returned to Daiso, and my Children's Day gift was delayed.

I understand that mistakes can happen, but I hope that in future, if only one colour is available, customers can be informed before the order is processed. Similarly, it would be helpful if the delivery details could be checked and verified before collection to avoid such delays.

I hope Daiso can take this feedback into consideration, as it was quite disappointing, especially when the items were intended as Children's Day gifts.